Maslon Partner Rachel Dahl Talks Client Service in Minnesota Lawyer Article
December 7, 2021
Rachel Dahl, a partner in Maslon's Estate Planning Group, was interviewed by Minnesota Lawyer for their Dec. 2, 2021, article, "Communication is key to keeping clients satisfied." In the article, Rachel speaks to the close attention she pays to both verbal and nonverbal clues from clients to ensure they get all their questions answered and feel comfortable moving forward. To ensure clients always feel kept in the loop, she makes sure to promptly notify them that she will be in touch soon if she can't immediately offer a full response to their question.
Rachel specializes in comprehensive estate planning, probate and trust administration, guardianships and conservatorships, and business and farm succession planning. Many of her clients are farm owners whose history on their land goes back decades. Rachel's work across all sectors is enhanced by extensive prior experience in business formation, real estate, and agriculture law.
To read the feature, go to: Minnesota Lawyer, "Communication is key to keeping clients satisfied" (subscription required) or view PDF here.